monday CRM explained
monday CRM Pricing (2027): Plans, Seat Buckets and Minimums
monday CRM's plans, its 3-seat minimum and seat buckets, and what a team really pays on yearly or monthly billing.
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Quick answer
- Basic $12, Standard $17, Pro $28 per seat a month billed yearly ($18, $25, $41 monthly).
- Sold in seat buckets with a 3-seat minimum: a team of 6 pays for 10.
- Teams over 40 users request a quote.
monday CRM at a glance
| Our score | 8.0/10 ★★★★★★★★★★ |
|---|---|
| Best for | Teams already working in monday.com |
| Starting price | $12/seat/mo billed yearly, 3-seat minimum ($18 monthly) |
| Free plan | No (14-day free trial; nonprofits may qualify for free seats through monday.com's nonprofit program) |
| Cheapest paid plan | Basic: $12/seat/mo billed yearly, $18 monthly |
| Mid-tier plan | Standard: $17/seat/mo yearly ($25 monthly); Pro: $28 ($41 monthly) |
| Top plan | Ultimate: custom price |
| Free trial | 14 days, no credit card |
| Contract terms | Monthly or yearly, paid upfront; prorated refund within 30 days of a yearly purchase, none after |
| Setup fee | None listed |
| Minimum seats | 3 seats; sold in buckets of 3, 5, 10, 15, 20, 25, 30, 40, 50, 100, 200+ |
| Cheapest-plan limits | Basic: 1,000 active contacts and deals, 1 dashboard, no automations |
| G2 rating | 4.5/5 from 1,983 reviews |
| Nonprofit discount | monday.com nonprofit program: 10 free seats and 70% off extra seats (the page doesn't say which products or plans it covers) |
Every monday CRM plan and price
monday CRM has three self-serve plans and a custom-priced Ultimate tier. Prices are per seat per month in USD, per monday's CRM pricing page.
| Plan | Yearly billing | Monthly billing | What the plan adds |
|---|---|---|---|
| Basic | $12 | $18 | 1,000 active contacts and deals, 1 workspace, 1 dashboard, 20 quotes and invoices a month, no automations |
| Standard | $17 | $25 | 10,000 contacts and deals, 250 automations a month, 3 workspaces, 5 dashboards, a unified email, call and meeting timeline, iOS and Android apps |
| Pro | $28 | $41 | 100,000 contacts and deals, 25,000 automations a month, 15 workspaces, 50 dashboards, mass email and email sequences |
| Ultimate | Custom | Custom | Unlimited contacts and dashboards, HIPAA compliance, 24/7 prioritized support, tailored onboarding and migration |
Monthly billing runs about 50% above yearly on each plan ($25 against $17 on Standard). The pricing page also lists AI versions of Standard, Pro and Ultimate that include AI credits, without stating how many.
Seat buckets and the 3-seat minimum
monday doesn't sell single seats. You buy a bucket of 3, 5, 10, 15, 20, 25, 30, 40, 50, 100 or 200+ seats, and the smallest is 3. Teams over 40 users are asked to request a quote.
| Your team | Seats you pay for |
|---|---|
| 1 or 2 | 3 |
| 4 or 5 | 5 |
| 6 to 10 | 10 |
| 11 to 15 | 15 |
| 16 to 20 | 20 |
| 41 to 50 | 50 (quote requested) |
What you pay at 1, 5, 10, 20 and 50 users
Price x seats in the bucket x 12 months. One user pays for 3 seats. The 50-user row is the self-serve list rate at the 50-seat bucket; monday asks teams that size to request a quote, which may differ.
Yearly billing
| Users (seats billed) | Basic ($12) | Standard ($17) | Pro ($28) |
|---|---|---|---|
| 1 (3) | $432 | $612 | $1,008 |
| 5 (5) | $720 | $1,020 | $1,680 |
| 10 (10) | $1,440 | $2,040 | $3,360 |
| 20 (20) | $2,880 | $4,080 | $6,720 |
| 50 (50) | $7,200 | $10,200 | $16,800 |
Monthly billing (12 payments)
| Users (seats billed) | Basic ($18) | Standard ($25) | Pro ($41) |
|---|---|---|---|
| 1 (3) | $648 | $900 | $1,476 |
| 5 (5) | $1,080 | $1,500 | $2,460 |
| 10 (10) | $2,160 | $3,000 | $4,920 |
| 20 (20) | $4,320 | $6,000 | $9,840 |
| 50 (50) | $10,800 | $15,000 | $24,600 |
Between buckets the cost jumps. An 11-person team on Standard yearly pays for 15 seats: $17 x 15 x 12 = $3,060, which is $1,020 more than a team of 10.
A solo user on Standard yearly pays $612, or $51 a month for one person's use.
Setup and onboarding fees
None listed for Basic, Standard or Pro. Ultimate includes tailored onboarding and white-glove migration, priced inside its custom quote.
Add-ons and usage charges
The CRM pricing page lists no paid add-ons. The usage limits are the thing to watch: Standard's 250 automations a month and Basic's 1,000 active contacts and deals. Passing a limit means moving up a plan for every seat, not paying for overage.
Enterprise invoicing requires a minimum fee, per the pricing page, and prices exclude tax and vary by billing country.
Contract, refund and price-change terms
Yearly plans are paid upfront in one payment. Cancel a yearly plan within 30 days of buying it and you get a prorated refund through the Admin section; after 30 days, downgrades aren't refunded. Admins can change the plan and seat count at any time.
monday accepts major credit cards (not debit cards) and PayPal. We found no price-change clause on the pricing page.
Free plan and trial
There's no free plan for monday CRM. The 14-day free trial needs no credit card.
monday.com's nonprofit program offers 10 free seats and 70% off extra seats, but the page doesn't say which products or plans it covers.
Which plan to pick
Solo user: monday is a costly fit, since you pay for 3 seats either way. Basic yearly is $432 a year.
Team of 3 to 5 that needs automations: Standard yearly. Five seats cost $1,020 a year.
Team sending mass email or sequences: Pro, the first plan with both. Ten seats cost $3,360 yearly.
Team of 6, 11 or 16: Size the bucket before you buy. Six people pay for 10 seats.
Team over 40 or with HIPAA needs: Request a quote; Ultimate is the only plan listing HIPAA compliance.
How we checked
Prices, seat rules, plan limits and refund terms come from monday CRM's pricing page and monday.com's nonprofit page, plus G2's monday CRM listing for ratings, all checked Nov 12, 2026. This page is research-based: we read monday's published pages and did not run monday CRM ourselves.
Sources
- monday.com/crm/pricing (checked Nov 12, 2026)
- www.g2.com/products/monday-crm/reviews (checked Nov 12, 2026)
- monday.com/w/nonprofits (checked Nov 12, 2026)