Close explained
Close CRM Pricing (2027): Solo to Scale, Plus Calling Costs
Close's four plans, annual and monthly prices, and the calling, SMS and AI costs that sit on top.
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Quick answer
- Solo $9, Essentials $35, Growth $99, Scale $139 per user a month billed annually.
- Monthly billing: $19, $49, $109 and $149.
- Calls are passed through at cost, about $0.02 a minute.
Close at a glance
| Our score | 7.9/10 ★★★★★★★★★★ |
|---|---|
| Best for | Inside sales teams that live on the phone |
| Starting price | $9/user/mo Solo, 1 user, billed annually ($19 monthly) |
| Free plan | No (14-day free trial instead) |
| Cheapest paid plan | Solo (1 user): $9/mo billed annually, $19 monthly |
| Mid-tier plan | Essentials: $35/user/mo annually ($49 monthly); Growth: $99 ($109 monthly) |
| Top plan | Scale: $139/user/mo annually, $149 monthly |
| Free trial | 14 days, no credit card, includes $5 of calling and enrichment credits |
| Contract terms | No contracts; monthly plans cancel any time; 30-day money-back guarantee |
| Setup fee | None listed |
| Cheapest-plan limits | Solo: 1 user, 10,000 leads, no workflows, no bulk email |
| Paid add-ons | Calls about $0.02/min at cost; numbers from about $1/mo; Call Assistant $50/mo + $0.02/min |
| Support | Email support and 24/7 knowledge base on all plans |
| G2 rating | 4.7/5 from 2,159 reviews |
Every Close plan and price
Close sells four plans, priced per user per month in USD, per its pricing page. Calling, SMS and email come with every plan; usage is billed on top.
| Plan | Annual billing | Monthly billing | What the plan adds |
|---|---|---|---|
| Solo | $9 | $19 | 1 user only, 10,000 leads, 3 connected email accounts, basic calling, activity and funnel reports |
| Essentials | $35 | $49 | Unlimited leads, follow-up reminders and email open tracking |
| Growth | $99 | $109 | Automated workflows, bulk email and scheduling, power dialer, voicemail drop, 10 email accounts, leaderboard reports, 90-day call recording retention |
| Scale | $139 | $149 | Predictive dialer, call coaching, custom roles, custom objects, custom graphs, unlimited call recording retention |
Monthly billing adds $10 a user on every plan. AI credits rise with the plan: 500 a month on Solo, 1,000 on Essentials, 1,500 on Growth and 2,000 on Scale, and they don't roll over.
What you pay at 1, 5, 10, 20 and 50 users
Per-user price x users x 12 months, before calling and SMS usage. Solo is limited to 1 user, so teams start on Essentials.
Annual billing
| Users | Solo ($9) | Essentials ($35) | Growth ($99) | Scale ($139) |
|---|---|---|---|---|
| 1 | $108 | $420 | $1,188 | $1,668 |
| 5 | Not available | $2,100 | $5,940 | $8,340 |
| 10 | Not available | $4,200 | $11,880 | $16,680 |
| 20 | Not available | $8,400 | $23,760 | $33,360 |
| 50 | Not available | $21,000 | $59,400 | $83,400 |
Monthly billing (12 payments)
| Users | Solo ($19) | Essentials ($49) | Growth ($109) | Scale ($149) |
|---|---|---|---|---|
| 1 | $228 | $588 | $1,308 | $1,788 |
| 5 | Not available | $2,940 | $6,540 | $8,940 |
| 10 | Not available | $5,880 | $13,080 | $17,880 |
| 20 | Not available | $11,760 | $26,160 | $35,760 |
| 50 | Not available | $29,400 | $65,400 | $89,400 |
The step from Essentials to Growth is the one most teams weigh. At 10 users on annual billing it adds $7,680 a year ($11,880 minus $4,200) for workflows, bulk email and the power dialer.
Setup and onboarding fees
None. Close lists no setup or onboarding fee.
Add-ons and usage charges
| Charge | Price |
|---|---|
| Outbound calls | About $0.02 a minute, passed through at cost |
| Phone numbers | From about $1 per line a month |
| SMS | Usage-based at cost; no per-message rate listed |
| Call Assistant | $50 a month plus $0.02 a minute, per organization |
| Extra organizations | $50 per org a month (Growth and Scale include one free secondary org) |
| Extra AI credits | Sold, but no price listed |
US numbers need A2P 10DLC registration before sending SMS, per the pricing page.
Worked example. Five reps on Growth, billed annually, each calling 1,000 minutes a month with their own number:
- Seats: $5,940
- Calls: 5 x 1,000 x $0.02 x 12 = $1,200
- Numbers: 5 x $1 x 12 = $60
- Year total: about $7,200
Add Call Assistant and that's another $600 a year plus $0.02 for each minute it covers.
Contract, refund and price-change terms
Close has no contracts. Monthly plans can be upgraded, downgraded or cancelled at any time. Annual plans can be upgraded any time, but downgrades and cancellations take effect at the end of the billing term.
Every purchase comes with a 30-day money-back guarantee and a full refund. We found no price-change clause on the pricing page.
Free plan and trial
There's no free plan. The 14-day trial needs no credit card and includes $5 of calling and enrichment credits. If you don't subscribe, the account pauses and your data stays available for a limited period before deletion; the page doesn't say how long.
Which plan to pick
Solo seller: Solo, at $108 a year on annual billing. It lacks open tracking and bulk email. Essentials ($420 a year) adds open tracking; bulk email starts on Growth.
Small team calling and emailing by hand: Essentials. Five users cost $2,100 a year on annual billing.
Outbound team running sequences and dialing all day: Growth, the first plan with workflows and a power dialer. Budget for call minutes on top.
Call center or team with managers coaching reps: Scale, for the predictive dialer, call coaching and custom roles.
How we checked
Prices, plan contents, usage costs and terms come from Close's pricing page, plus G2's Close listing for ratings, all checked Nov 12, 2026. This page is research-based: we read Close's published pages and did not run Close ourselves.
Sources
- www.close.com/pricing (checked Nov 12, 2026)
- www.g2.com/products/close/reviews (checked Nov 12, 2026)