Pipedrive explained
Pipedrive Alternatives (2027): Free and Cheaper Options
CRMs to consider instead of Pipedrive: free plans, cheaper workflow plans and phone-first tools.
We may earn a commission if you sign up through links on this page, at no cost to you. It never changes our rankings. How we make money.
Quick answer
- HubSpot and Zoho CRM have free plans; Pipedrive doesn't.
- Freshsales Growth includes basic workflows at $9 per user billed annually.
- Close builds in calling, SMS and email.
Pipedrive at a glance
| Our score | 9.1/10 ★★★★★★★★★★ |
|---|---|
| Best for | Small sales teams that want a simple pipeline |
| Starting price | $14/seat/mo billed annually ($24 monthly) |
| Free plan | No (14-day free trial instead) |
| Cheapest paid plan | Lite: $14/seat/mo billed annually, $24 monthly |
| Mid-tier plan | Growth: $39/seat/mo annually ($49 monthly); Premium: $59 ($79 monthly) |
| Top plan | Ultimate: $79/seat/mo annually, $99 monthly |
| Free trial | 14 days, no credit card |
| Contract terms | Monthly or annual; auto-renews; fees are non-refundable, and cancelling takes effect at the end of the term |
| Setup fee | None listed |
| Cheapest-plan limits | Lite: pipeline, leads and calendar management; email sync and automations start on Growth |
| Paid add-ons | LeadBooster from $32.50/month per company |
| G2 rating | 4.3/5 from 5,122 reviews |
| Price changes | Fees can change with at least one month's notice, from the next renewal date |
Why people look for a Pipedrive alternative
Pipedrive is a simple pipeline with no setup fee and monthly billing on every plan. It rates 4.3/5 on G2 from 5,122 reviews. People still shop around for four reasons, all from Pipedrive's own pricing and terms.
There's no free plan, only a 14-day trial. A solo user or a team with no budget has to pay from day one.
The cheapest plan is thin. Lite is $14 per seat billed annually ($24 monthly) and has no email sync or automations, so most teams pay for Growth at $39 billed annually or $49 monthly. For 5 users that's $2,340 a year, or $2,940 on monthly billing.
Fees are non-refundable, per its terms, including when you cancel an annual plan early. And lead capture tools (LeadBooster) cost extra, from $32.50 a month per company.
The 6 alternatives
HubSpot
HubSpot suits a team that wants to start at $0. Its free plan covers 2 users and 1,000 contacts with no time limit. Starter is $20 per seat at the normal price and already includes up to 15 pipelines and 50 workflows, per HubSpot's sales pricing. That's $1,200 a year for 5 users, about half of Pipedrive Growth.
The trade-off: Professional costs $90 per seat billed annually with an annual commitment and a required $1,500 onboarding fee. Sequences and lead scoring sit there.
Zoho CRM
Zoho CRM suits a team that wants workflows on a free or cheap plan. Zoho's free plan includes basic workflows for up to 3 users and 5,000 records. Standard is $14 per user billed annually ($20 monthly), with 5 pipelines and workflow rules and no contracts, per Zoho's pricing. That's $840 a year for 5 users.
The trade-off: it takes more setup than Pipedrive, and Standard caps mass email at 250 a day per organization.
Freshsales
Freshsales suits a team that wants automation at the lowest paid price. Growth is $9 per user billed annually ($11 monthly) and includes basic workflows, a Kanban pipeline, chat, email and phone, per Freshworks' pricing. For 5 users that's $540 a year, under a quarter of Pipedrive Growth.
The trade-off: you can't reduce users or downgrade during a term, and Freshworks can adjust fees at renewal, per its terms.
Close
Close suits a team that sells by phone. Calling, SMS and email are built in, with calls at about $0.02 a minute at cost, per Close's pricing. A one-person Solo plan is $9 a month billed annually. Close has no contracts and a 30-day money-back guarantee, which is more flexible than Pipedrive's refund terms.
The trade-off: workflows start on Growth at $99 per user billed annually, $5,940 a year for 5 users. Essentials at $35 has no workflows.
Capsule
Capsule suits a small team that wants a free start and a simple layout. It's free for 2 users and 250 contacts, Starter is $18 per user billed annually with 30,000 contacts, and there's no setup or onboarding fee, per Capsule's pricing. It rates 4.7/5 on G2.
The trade-off: workflows and email sync start on Growth at $36 per user billed annually, only $3 under Pipedrive Growth.
monday CRM
monday CRM suits a team that wants a custom board rather than a fixed pipeline. Standard is $17 per seat billed yearly ($25 monthly) with 250 automations a month and 10,000 contacts and deals, per monday CRM pricing. Five seats cost $1,020 a year, and a yearly plan gets a prorated refund if you cancel within 30 days.
The trade-off: a 3-seat minimum and seat buckets. A solo user pays for 3 seats, and a team of 6 pays for 10.
Side by side
Year-one cost for 5 users, billed annually, on the plan with email sync and some automation.
| CRM | Plan | Per user/mo | 5 users, year one | Free plan | Billing terms |
|---|---|---|---|---|---|
| Pipedrive | Growth | $39 | $2,340 | No | Monthly or annual; non-refundable |
| HubSpot | Starter (list) | $20 | $1,200 | Yes (2 users) | Starter can be month to month |
| Zoho CRM | Standard | $14 | $840 | Yes (3 users) | No contracts |
| Freshsales | Growth | $9 | $540 | No | Can't cut users mid-term |
| Close | Growth | $99 | $5,940 | No | No contracts; 30-day money-back |
| Capsule | Growth | $36 | $2,160 | Yes (2 users) | No partial-period refunds |
| monday CRM | Standard | $17 | $1,020 | No | Prorated within 30 days (yearly) |
When to stay with Pipedrive
Stay if your team wants a pipeline it can learn fast and you value monthly billing on every plan. None of HubSpot Professional's annual commitment or Freshsales' locked seat count applies.
Stay if you have no setup budget. Pipedrive lists no setup or onboarding fee, and Growth covers full email sync, tracking and automations in one step.
Stay if you're on monthly billing already. A month-to-month plan means you aren't tied to a year of seats, which matters more than a lower list price if headcount moves around. Monthly Growth costs $49 per seat, so the flexibility has a price: $600 a year more for 5 users than annual billing ($2,940 against $2,340).
How we checked
We compared each vendor's pricing, terms and product pages and its G2 reviews, checked on Nov 12, 2026. This is research-based: we did not run these CRMs ourselves.
Sources
- www.pipedrive.com/en/pricing (checked Nov 12, 2026)
- www.pipedrive.com/en/terms-of-service (checked Nov 12, 2026)
- www.pipedrive.com/en/features/lead-generation-software (checked Nov 12, 2026)
- www.g2.com/products/pipedrive/reviews (checked Nov 12, 2026)